FAQs
Questions we’re often asked.
Can’t find your answer? WhatsApp the front desk (opens WhatsApp) or call +91 98765 43210.
Appointments
Book online in about 30 seconds, call the clinic, or message us on WhatsApp. Walk-ins are welcome too.
Yes, most days. Live availability is shown when you book.
Yes, free of charge up to 2 hours before your slot, from your account or on WhatsApp.
Fees & membership
No. Booking reserves your slot, and you pay at the clinic after your visit.
₹800 per visit for general medicine, paediatrics and diabetes care; ₹1,000 for women’s health; ₹600 for video visits.
A yearly plan from ₹4,999 with consultations, an annual health check, lab discounts and priority slots. Plans are sold at the clinic front desk; see the membership page for details.
We give itemised bills and receipts that you can submit to your insurer.
Visiting the clinic
Koregaon Park (Lane 5, North Main Rd) and Kharadi (Eon Plaza, Kharadi Bypass Rd), both in Pune.
Koregaon Park: Mon–Sat, 9 am–8 pm. Kharadi: Tue, Thu and Sat, 11 am–8 pm.
Yes — street parking and reserved spots at Koregaon Park, and basement parking at Kharadi.
Reports & records
Reports are sent on WhatsApp and saved in your family record in your account.
Yes. Records are stored securely and shared only with your doctors and people you authorise.